Financial TimesFinancial Times

The paradox of OpenAI’s bid to enter the corporate world

By Richard Waters

01 Sep 2023 · 3 min read

OpenAI’s announcement this week of an enterprise-grade version of its ChatGPT service reflects a reality about the spread of this year’s hottest new technology: if workers are tapping into AI-powered chatbots to help with everyday tasks, it makes sense to adapt them to appeal to risk-averse corporate IT departments.

The safe-for-work version of ChatGPT, however, only scratches the surface of the benefits workers could get from using generative AI, and raises an interesting question about the way the technology will make itself felt in working life.

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